The story begins with Teledinámica , a family business that pulse Santander verraquera sweat and managed to turn it into a super tv cable company and put together her Internet service called DINANET .
For years we lived in Barranquilla who were his clients and as always you never settle for anything, when it was damaged tvcable one called very upset about the problem or when the bills arrive, when they changed channels rather than when performing maintenance, when placed signs in scroll on the screen to remind the payment or to invite an event, called for an end complaints and in less than 24 hours the most complicated problem was resolved and well attended. It is worth noting that these problems rarely occurred.
a couple of years ago started a rumor that came to Colombia TELMEX, a media company and a Mexican internet the world's richest men, a man named "Carlos Slim" guauuuuuu to wonder, for so would a company that would teach to Teledinámica like to be a Super TVCable and Internet company. Step
time came TELMEX and obviously with a fat checkbook and support of all Teledinámica shook name, which became easier to convince them to buy your company and its removal from the market .. Finally TELEMEX buy from the Silva family business that for years was his most precious son. Guauuuuuuuu
finally have in our TV signal quality and on computers with an ultra-speed internet!
AS WE REMAIN WITH THE FACTS .. CRESPO I get TELMEX firing employees who for years were part of the company, most offices closed payment, changed number of channels and placed some who do not look the same director or channel, among many other things, now when you have a problem you should try communicate with her "Call Center" is always busy or never answered, probably because they serve not cope with that threw most of his peers or soon to avoid administrative costs, which would not be anything unusual.
Now, you must address to make, and after making hundreds of attempts, manages to get in touch with an answering machine that leaves you on hold for several minutes, telling heaps of benefits for a client of the company that is screwing at this time and when finally they want to answer, we find a character who has little experience in solving problems of the Internet or by telephone and tv cable attempted repair becomes a desperate call, which ends up being bad temper his companion, so to feel the helplessness and see that your complaint does not matter, the next step is to request a visit from a technician, thereby finale closes this call, because visits are AFTER ONE WEEK to make your request! Totally illogical .. and last but not least, spend a week and nobody even comes close to see whether or not the service arrangement.
I'm used to the process of communication with TELMEX , first name, then I get mad, then scream, while reluctant to write down the number of service and nobody ever comes last, because after a week the safe and arrangement and if it is damaged, you take so long waiting for some useless this company, and you forget you have internet or tv cable at home.
With TELMEX nowhere to complain to your problem is solved, no employee of them cares that happens, or as long as no service and if you do not like it's bad .... Here I present a couple
solutions to every problem you have with TELMEX .
1 - Stop fucking around and endure the poor service and lousy internet service that is almost never good for anything or run more slowly.
2 - Change of business because eventually TELMEX give a damn whether or not you are customer of them.
CARLOS SLIM SURE THAT YOU HAVE NO IDEA OF EVIL OR MANAGEMENT OF THE COMPANY HERE IN BARRANQUILLA OR OTHERWISE THIS WALK DIFFERENT, THANKS TO ALL OF U.S. AS HE IS ONE OF THE MOST HIGH IN THE WORLD AND IF FOR ANY REASON AND WE KNOW THE give a damn what happens, because I find it quite low, tasteless and shaved COPPER, SHOWING YOUR SIDE LOW LADRONSUELO RIDE, SO NOT EXPECT ....
ON THE OTHER HAND, IF SOLD ABRI SILVA HAS NOT BEEN ABLE TO MAKE WAR ON TELMEX WITH PEACE OF MIND, FOR THE PILE OF USELESS TO CONTRACT TELMEX IN COLOMBIA, DINANET Teledinámica AND ALWAYS HAS BEEN THE FIRST.
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